Frequently Asked Questions
Find answers to common questions about the marketplace, energy efficiency scores, accounts, and more.
- Still have questions?
- Why aren’t all retailers on the site?
- If I see a product I like, can I save it to keep track of it?
- Can I stop getting emails and alerts from BC Hydro Power Smart Shop?
- Why can’t I find a certain product or model that I am interested in on this site?
- What sort of emails or alerts will I receive if I register with BC Hydro Power Smart Shop?
Marketplace features & tools
- How do I search for products?
- Can I filter or sort products?
- How do I compare products?
- Why are some products ranked higher than others?
- What product information is shown, and why might some products not appear?
- Are there product reviews on the marketplace and how are they rated?
- What is the Enervee® Score?