General
Get answers to general questions about the BC Hydro Power Smart Shop, including privacy, accounts, costs, and how the marketplace works.
- Are there other retailers selling energy-efficient products that aren’t on Power Smart Shop?
- How do you determine the cost of electricity to use for operating costs calculations?
- Does BC Hydro get information about me when I use the Power Smart Shop site or create a login?
- Does BC Hydro make any money promoting products on this site?
- Do I need an account to access the site? Can I log in with my MyHydro account username and password?
- How do I reset my password?